Thank you for your interest in accessing our online internet support.

This service is available on an hourly rate of $165 + GST for Sage Pastel Partner, Sage Line 50 and Sage Pastel Evolution. Minimum charge is One hour, thereafter calculated in increments of 15 mins.

Step 1 - complete the form below, click AGREE/SUBMIT button, we will then contact you via email to connect to our remote services.

Thank you for contacting the Sage Pastel Support Team. The following information will help assist you with your enquiry: (for static information we suggest you print and keep this form for future reference). Please provide as much detail as possible to ensure a prompt reply.

  YOUR CONTACT DETAILS:
Contact Name:
Business Name:
Your Email:
Phone:
Fax:
Country:
  PAYMENT METHOD:
Payment Method:
Card Number:
Name on Card:
Expiry Date:
Amount:
  YOUR SUPPORT INCIDENT DETAILS:
Sage Pastel product:
Other Products (not listed above):
Version/Build of your Sage Pastel:
Base Serial Number:
Operating System:
Are you using Sage Pastel on a network?:
Server (configuration) If applicable
Are you running a SQL Engine?:
If yes what engine?:
SQL Version:
Can you reproduce the defect/problem your data?
Can you reproduce the defect/problem in your demo data?
Does it affect other users in the same set of accounts?
Details of any Sage Pastel error message:
Exact steps taken when error occurred:
Details of defect/problem:

 

Request A Call Back

Software Alliance Group Pty Ltd ABN: 30 113 903 272 | Ph: 1300 850 315 Fax: 1300 130 532 | Email: Sales@sagepastelsoftware.com.au
Design by Evolve Systems

Free Trust Seal